**this page is a stub, please help to complete it**

There are several places where someone finds information about how to trouble shoot
a crypto application problem.

TODO: link to the sections in the gpg4win compendium and other documentation.


== for service technicians

Goal is to build up a valid understanding of the problem, how it came to be and
possible solutions.

# try to do the operations on the command line. 
This way you can often exclude that the problem is within the frontend. 
And you sometimes get additional helpful messages.
# Look at or activate and look at additional diagnostic output. 
There are many ways where additional output can be found or enabled.
# Try to reproduce, sometimes a different installation or a different computer gives 
you an idea about the difference between a running and a problem case.
# Precisely check the version numbers of components. 
# Check general operating or usage issues. Thinks like a full harddrive or permissions.